Independent advice on air transport industry standards and transformation across partner ecosystems.
If you know what is coming, you can prepare.
Most organisations experience change only within their own boundaries, constrained by partner capabilities and the perception that industry standards are fixed.
These standards, the backbone of the interconnected global air transport industry, are changing right now. Those at the table determine the industry's future and are among the first to benefit.
I have worked with leading airlines, airports, governments, and technology providers to envision the future, define industry programmes, and build solutions through standards and common reference models. Through senior roles at IATA and SITA, my career has been defined by industry-level work.
Marie Masserey Consulting (MMC) shares this unique experience and passion for industry collaboration to help you navigate and shape the standards landscape.
MMC helps organisations that want to bring their ideas to the standards table and need an experienced guide. MMC also helps you uncover hidden dependencies, risks, and opportunities in your innovation and transformation programmes, bringing greater clarity and confidence to critical decisions.
Whether you are a start-up or an established player, MMC gives you the perspective to make sense of complex industry dynamics.
Expertise
- Modern Airline Retailing (Offers & Orders)
- Passenger services & airport processes
- Interlining & multimodal travel
- Digital identity & trust frameworks
- Legacy & modern messaging technologies
- Change management
Navigating a transformation challenge?
A complimentary 30-minute introductory discussion can help clarify a challenge you are encountering and determine whether advisory support would be valuable.
How can MMC support your organisation’s transformation journey ?

Business transformation
Understanding the full implications of a move to Offers and Orders, and rethinking approaches to delivery management and partner product sourcing.

Technology impact
Maximising technology impact by modernising digital identifiers and building interoperable bridges for partners relying on legacy infrastructure.

People in the centre
People are at the heart of any transformation. Inspiring ownership, nurturing expertise, and fostering connection is key.